✅
Getting Started
Set up your tutor profile, review expectations, prepare for your first lesson, and make sure your tutoring tools are ready before meeting with students.
Explore setup guides →Tutor Resource Center
Everything tutors need to teach with confidence.
Find quick answers, setup guidance, scheduling help, and troubleshooting steps built specifically for Math-A-Matics tutors.
Support topics
Start with the area that matches what you are trying to do. Each section should help tutors solve common issues without waiting on support.
🧮
Tutoring Tools
Use the whiteboard, file sharing, lesson resources, assessments, and video tools so sessions stay clear, organized, and easy for students to follow.
Explore tool guides →📅
Scheduling & Payments
Manage availability, accept bookings, handle reschedules, understand cancellation expectations, and confirm payout details.
Scheduling help →Popular articles
Fast answers to the items tutors look for most often.
Set up your tutor profileAdd your bio, subjects, availability, and teaching preferences.
→
Prepare for your first sessionA quick checklist for video, materials, student notes, and expectations.
→
Sync your calendarKeep availability accurate and avoid scheduling conflicts.
→
Request or review a payoutCheck payout timing, payment method, and pending transactions.
→
🛠️
Quick fixes
Try these first if something is not working during a lesson:
- Refresh the lesson room and rejoin the session.
- Confirm camera and microphone permissions are enabled.
- Close extra tabs or apps that may slow your connection.
- Switch networks if video or audio keeps dropping.
- Document the issue with time, student name, and screenshots if support is needed.
Frequently asked questions
Clear answers for common tutor questions.
How do I get approved as a Math-A-Matics tutor?
Complete your tutor profile, submit any required documents or teaching samples, and make sure your availability is current. You will receive an email when your profile is approved and ready for students.
What should I do if I have connection issues during a lesson?
Refresh the session, check camera and microphone permissions, and try switching networks if possible. If the issue continues, let the student know, then submit a support request with the session time and a short description of what happened.
How do tutor payouts work?
Payouts are processed based on the current Math-A-Matics payment schedule. Make sure your payment information is complete and accurate, then check your payout history for pending or completed payments.
Who should I contact for urgent lesson issues?
Use the fastest support channel available during business hours and include the student's name, lesson time, and what you have already tried. For non-urgent questions, submit a request and the team will follow up by email.
Need help from the Math-A-Matics team?
Send a detailed request so support can route it quickly. Include the student name if relevant, the lesson date/time, screenshots, and any troubleshooting steps you already tried.